Become an IT Support Specialist focused on system analysis and troubleshooting in St-Albert, ON. Utilize your IT skills to deliver exemplary support and resolve internal issues efficiently.

As the IT Support Specialist, you will analyze systems, tackle incoming IT concerns, and proactively recommend improvements. This role demands 3-5 years of hands-on experience in an IT Service Desk capacity, thriving in a Windows environment. Your ability to liaise with departments and manage IT requests will be crucial.

Key Responsibilities:
• Provide second-level helpdesk support for IT inquiries
• Manage software installation for corporate devices
• Create knowledge articles for frequent IT issues
• Assess and triage IT cases based on urgency
• Assist in onboarding procedures for new employees

Requirements:
• Degree or diploma in IT or related fields
• 3-5 years of IT Service Desk experience
• Proficient in ITI...