Elevate user experience as an IT Support Specialist with Innovative Solutions. This role requires strong problem-solving skills and both remote and on-site support.

As an Intermediate IT Professional, you will maintain user uptime and resolve IT issues efficiently. Collaborate with Solutions Architects to deliver cloud-based or on-premises solutions, while providing exceptional customer service. Your role will also include auditing client environments, onboarding clients, and assisting with Windows Servers and network equipment maintenance.

Key Responsibilities: • Maintain user uptime through remote and onsite maintenance • Problem solve and keep clients informed during issues • Analyze IT needs and collaborate on solutions • Install, maintain, and support user hardware and software • Document client environments, procedures, and issues

Requirements: • Minimum three years of relevant experience • Proficiency in Windows Servers and virtualization technologies ...