GoTeam in Cebu City is seeking a Tier 1/Tier 2 Technical Support professional to provide prompt and friendly IT support for their U.S.-based SMB clients. The role involves troubleshooting hardware, software, and connectivity issues while ensuring high client satisfaction. Ideal candidates will have 2-3 years of experience in IT support, proficiency in Windows and Microsoft 365, and excellent communication skills. The position offers a hybrid work arrangement starting onsite for one month, followed by work-from-home opportunities.
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