We are seeking an experienced IT Support Level 2/3 professional with a strong background working in a Managed Service Provider (MSP) environment. The ideal candidate will have extensive knowledge of Microsoft 365, security features, Microsoft Autopilot, Microsoft Intune, and Azure Active Directory (Azure AD).

You will be responsible for delivering advanced technical support, troubleshooting complex client issues, and managing device deployments and security configurations.

Key Responsibilities:

• Provide Level 2/3 technical support for Microsoft 365 and its security features.
• Manage device provisioning and deployment using Microsoft Autopilot.
• Configure and oversee Microsoft Intune for endpoint management and security compliance.
• Administer and troubleshoot Azure Active Directory (Azure AD) for user management, authentication, and access control.
• Ensure adherence to security protocols and best practices in cloud enviro...