IT Support Lead

Location: Gloucestershire (office based - some flex)

Overview

An established and growing technology business is seeking an experienced IT Support Lead to oversee internal IT operations and support the continued development of the company's technology infrastructure.

This is a hands-on role combining technical support, systems administration, project delivery, and continuous improvement. The successful candidate will work closely with leadership and internal teams to ensure reliable, secure, and efficient IT services across the business.

Key Responsibilities

* Manage and maintain the company's internal IT systems and infrastructure.

* Provide technical support to users across the business.

* Monitor system performance, security, and availability.

* Lead IT improvement projects and technology initiatives.

* Manage cloud, network, desktop, and server environments.

* Maintain IT documen...