We are looking for an experienced IT Support Specialist to join our team in Dubai . The primary focus of this role is to ensure that employees have seamless access to software, hardware, and network systems to carry out daily tasks efficiently. You will be the first point of contact for all IT-related issues and will be responsible for troubleshooting, maintaining, and upgrading IT systems, while ensuring high service standards

• Resolve IT support requests from employees and assist with technical issues .
• Answer employee queries regarding computer systems , network issues , and hardware .
• Analyze and diagnose problems with computer systems and other IT-related hardware/software.
• Update and configure computer settings , permissions , and resolve hardware/software issues.
• Manage new hire onboarding , including account ...