SUMMARY STATEMENT

We are seeking an IT Support Engineer to provide world-class, white-glove support to our employees.

This person will be responsible for delivering and supporting the latest technology while maintaining a high level of reliability. To be successful, this person must show initiative, be motivated by technology, and customer service delivery that builds trust while possessing great attention to detail.

This role requires a very high level of technical proficiency and requires an individual with presence and excellent written and verbal communication skills. You must be able to diagnose and resolve issues related to user devices, printers, video conferencing and collaboration technologies, business application software, telecommunication issues and potentially local network issues quickly, and effectively.

You love building the best user experience; apart from being functional and insightful you, really want your work to be of high quality. We...