Our Client, an IT Services and Consulting company, is looking for an IT Support Engineer – Manufacturing, Labs & Logistics (MLL) for their Raritan, NJ location. Responsibilities:

+ Provide on-site technical support for manufacturing and office IT systems, including desktops, laptops, printers, scanners, RF guns, MLL PCs, and other site-standard devices

+ Execute incident and request fulfilment activities, including diagnosis, troubleshooting, resolution, and escalation in line with defined SLAs and procedures

+ Support Reliability / Total Lifecycle Management (TLM) activities by performing preventative maintenance, equipment replacements, and lifecycle refresh tasks as scheduled

+ IT Equipment integration with AD, Network, NAS.

+ Assist with incident management and root cause analysis (RCA) by collecting data, performing first-level troubleshooting, and implementing corrective actions

+ Deliver application support by reso...