We are seeking an IT Support Engineer (L1/L2) to support our HQ and multiple outlets across

Singapore, with occasional support for Malaysia. This role requires hands-on troubleshooting, strong

communication skills, and a practical understanding of cyber hygiene and secure IT practices.

You will support end-user devices, POS/clinic systems, Google Workspace, network connectivity, and

device lifecycle management, ensuring smooth operations across all locations.

Key Responsibilities

End-User & HQ Support

. Provide technical support for laptops, desktops, mobile devices, printers, and peripherals.

. Troubleshoot Windows/macOS, Google Workspace, MFA, VPN, and productivity tools.

. Assist with device provisioning, including:

• Laptop/mobile setup
• Initial configuration
• User profile setup
• Security baseline application

. Ha...