Tier 2 IT Support Specialist (Desktop Support)
We are seeking a hands-on Tier 2 IT Support Specialist to support ongoing expansion initiatives and serve as a key onsite IT resource. This role will act as a primary IT presence in the Fremont, NE area, partnering closely with engineering teams to ensure smooth deployment, operation, and support of critical systems.
Key Responsibilities

+ Provide Tier 2 support for desktop, hardware, and end-user technical issues

+ Deploy, configure, and troubleshoot PCs, peripherals, and software systems

+ Manage user access and permissions within Active Directory and Microsoft 365 environments

+ Support onsite IT needs including device setup, connectivity, and light infrastructure tasks

+ Resolve and document support tickets while identifying recurring issues and trends

+ Assist engineering teams with system rollouts, upgrades, and site standups

+ Create documentation and contribute to...