Position Overview
IT Support Engineer – Educational Institution Our client is a private university in Dubai with modern labs and tech-enabled classrooms. They require a reliable support engineer to maintain seamless digital operations.
Your Role As an on-site IT Support Engineer, you’ll assist faculty, staff, and students with system access, device troubleshooting, and learning platform issues.
Your Responsibilities - Support Windows/Mac devices, projectors, and networks
- Maintain learning management systems and digital classrooms
- Install and update software and AV drivers
- Provide printer, Wi-Fi, and access control support
Your Profile - Experience in educational or academic tech support
- Familiarity with AV systems and basic networking
- Strong interpersonal and time management skills
- Fluent in English; Arabic is a plus
What Netcraft Offers You