Job Summary (Desktop Management Specialist Infrastructure Services): We are seeking an experienced Desktop Management Specialist for our Infrastructure Services team. In this role, you will be responsible for the end-to-end management of desktop environments, including hardware and software installation, configuration, and maintenance of PCs, laptops, mobile devices, and peripherals. Your expertise in operating systems, network connectivity, printer support, and service desk operations will be key to ensuring smooth IT operations and excellent end-user support.

Key Responsibilities:

• Desktop and Mobile Device Management:
  
  
  
  
  • Install, configure, and maintain desktops, laptops, mobile devices, and associated peripherals.
  
  
  • Schedule and manage desktop/laptop upgrades or refreshes, ensuring a seamless transition of user system ...