Position Overview
Elevate your IT career as a Support Consultant at Long View’s Vancouver branch. Focus on end-user support and device deployment to ensure a seamless client experience in a dynamic work environment.
As a key member of the Long View team, you will utilize your technical skills to support clients directly in Vancouver. Your role will involve mentoring, troubleshooting deskside issues, and ensuring adherence to security standards. Collaborate with fellow IT professionals while contributing to innovative projects to enhance service delivery.
Key Responsibilities:
• Support deployment and maintenance of laptops for users
• Provide Tier 1 support for Windows 11 environments
• Collaborate with stakeholders for communication clarity
• Resolve deskside issues with meticulous tracking
• Assist in mentoring junior team members in IT practices
Requirements:
• Over 5 years of experience in IT desktop support
• Experienc...