IT Support Assistant

Acton, London (Onsite)

Salary: £28k - £32k

I'm currently partnering with a growing consumer-focused business to recruit an IT Support Assistant to join their onsite technology team in Acton.

This is an excellent opportunity for someone early in their IT career who enjoys hands-on technical support and wants exposure to a broad range of technologies, systems, and business projects.

Working closely with the IT Operations Manager and wider technology team, you'll play a key role in supporting warehouse operations, ensuring business-critical systems remain available and colleagues receive timely, high-quality IT support.

What You'll Be Doing

• Providing 1st line IT support across hardware, software, and business applications
• Managing and resolving service desk tickets within agreed SLAs
• Escalating co...