To provide first-level technical support to end-users, resolving software and hardware related issues, and escalating complex issues to senior IT staff. The role aims to help you develop key IT support skills while contributing to the smooth running of the organisation’s technology infrastructure.

Course Information

Course: Information communications technician (level 3)

Level: 3

Route: Digital

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday- Friday, shifts be confirmed.

Expected Duration: 1 Year 4 Months