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IT Support Analyst with 1st and 2nd Level Support

Nexus
Location πŸ“ London, United Kingdom
Posted πŸ“… June 05, 2026
Work Type ⏰ Temporary

Position Overview

Job Description

IT Support Analyst with 1st and 2nd Level Support


We are looking for IT Support Analyst with 1st and 2nd Level experience cloud infrastructure (Saas) endpoint management (Intune) administrator, networking, azure and Office 365 hands-on support administrator.


This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work towards end user support.


Key Responsibilities / Accountabilities

  • Troubleshoot, diagnose issues affecting both Mac and Windows end point devices.
  • End User Support and IT service desk ticketing ownership.
  • Proficient with M365 and associated components.
  • Β Azure administration and service troubleshooting.
  • Intune (device setup enrolment and configuration).
  • MS Teams configuration and troubleshooting.Β 
  • Outlook (OWA) and local app setup, configuration and troubleshooting.Β 
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    Job Details

    ⏰
    Employment Type
    Temporary
    πŸ“Š
    Category
    Computer Occupations
    🏠
    Work Arrangement
    On-site
    πŸ“
    Location
    London, United Kingdom