Position Overview
IT Support Analyst (ERP) - Harrogate, On Site
£30,000-£40,000
A well established and rapidly growing manufacturing client is seeking an ERP & IT Support Analyst to support the day-to-day operation and continuous improvement of business-critical systems across manufacturing, warehousing, and office environments.
Key Responsibilities
* Provide 1st and 2nd line IT support across manufacturing, warehouse, and office teams
* Troubleshoot hardware, software, network, and user-related issues
* Support and maintain ERP, MES, warehouse management, and operational systems
* Assist with ERP upgrades, implementations, and future system developments
* Support shop-floor technology including scanners, printers, and production line systems
* Work closely with production and warehouse teams to minimise operational downtime
* Manage user accounts, permissions, and system access controls
* Coordinate with th...