Technical Support & Training

Serve as the primary point of contact for resolving hardware, software, and network issues.

Deliver timely troubleshooting and provide end-user training on new systems and applications.

IT Infrastructure, System & Network Management

Install, configure, and maintain servers, networks, and IT systems (on-premise and/or cloud).

Manage and monitor network infrastructure (routers, switches, firewalls) to ensure peak performance.

Execute regular system maintenance, including updates, security patches, and data backups to guarantee business continuity.

Ensure disaster recovery and business continuity plans are in place and tested.

Ensure network security policies and compliance standards are upheld.

Software & Cybersecurity Compliance Management

Oversee the installation, configuration, and deployment of software solutions.

Maintain strict adherence to software licen...