Responsibilities:
1- Consulting with other departments as required.

2- Providing IT assistance to staff and customers.

3- Training end-users on hardware functionality and software programs.

4- Resolving logged errors promptly.

5- Monitoring hardware, software, and system performance metrics.

6- Updating computer software, as well as upgrading hardware and systems

.7- Maintaining databases and ensuring system security.

8- Documenting processes and performing diagnostic tests.

9- Keeping track of technological advancements and trends in IT specialist



1-3 years of experience as an IT specialist

Exceptional ability to provide technical support and resolve queries.In-depth knowledge of computer hardware, software, and networks

Ability to determine IT needs and train end-users.

Proficiency in IT helpdesk software.



Location: Kfarchima