BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION.

q.beyond AG is a leading German IT service provider. Our 1,100 employees with expertise in cloud, SAP, Microsoft, data intelligence, security and software development support our SME customers in their digital transformation.

Design future-proof IT solutions with us as IT Specialist in System Integration at one of our locations in Spain: Jerez de la Frontera, Sevilla.

LAY FOUNDATIONS. ENSURE EFFICIENCY.

YOUR TASKS :

• Point of contact for our corporate clients regarding questions about our IT applications/systems.
• Receiving incident reports via phone and email.
• Developing error analyses and solutions together with our customers.
• Documenting requirements and incidents in a ticketing system and forwarding complex issues to colleagues in 2nd level support.
• Contributing to increased customer satisfaction and the further development...