Advance your IT career as a specialist at Citylogix, focusing on system optimization and user support. Play a pivotal role in enhancing our technological landscape.
As an IT Specialist, you'll report to the IT Manager while directly impacting the functionality of our internal services. Your responsibilities will include managing technical support, resolving system issues, and ensuring user access is effective. Your expertise will contribute to the innovative solutions we provide to municipalities and engineering partners.
Key Responsibilities:
• Provide ongoing technical support for hardware, software, and networks
• Manage incidents via a ticketing system while meeting SLAs
• Administer and maintain user accounts across networks
• Ensure directory services like Active Directory are up to date
• Deploy and manage IT equipment for staff as needed
Requirements:
• Strong troubleshooting expertise in IT settings
• Experience with AWS cloud technologies
• Ha...