Job Description

1) Provide consultation and support to users on system usage, including understanding user issues and requirements.
2) Analyze and gather business requirements from users and relevant stakeholders.
3) Design system solutions and workflow processes aligned with defined business processes and requirements.
4) Translate business requirements into clear system requirements, functional specifications, and technical designs, and prepare comprehensive supporting documentation for system development.
5) Coordinate and collaborate with UI/UX designer, development teams (Developers, QA) as well as external vendors, providing support to ensure system delivery aligns with the project plan.
6) Estimate development effort and timelines in collaboration with the development team and communicate the results to users or the Project Manager (for large-scale projects).
7) Support system integration with related internal and external systems....