SUMMARY:
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POSITION INFO:

RESPONSIBILITIES

The role will include but not limited to:

• Collaborate with users and stakeholders to gather and document system requirements and translate them into functional specifications.
• Conduct system upgrades, patch management, and configuration changes with minimal disruption to business operations.
• Assist in the implementation and rollout of new applications and systems, including testing, training, and support.
• Support data integrity, data migration, and integration between systems using APIs, ETL tools, or scripting.
• Ensure applications meet compliance, security, and performance standards.
• Provide Tier 2/3 support for escalated helpdesk issues related to enterprise systems and applications.
• Develop and maintain backend services, APIs, and integrations.
• Build responsive, maintainable frontend compone...