IT Service Desk Analyst

Wellingborough, Hybrid Working with occasional site visits

£36,178

We own and manage around 5000 homes with a £23 million turnover, and our mission is to “partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever-changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow.

We’re looking for an experienced IT Service Desk Analyst to join our team. Does that sound like you? If so, keep reading about this exciting opportunity.

We are not a traditional Service Desk but a hands-on 1st/2nd line desk which covers everything from general password resets to setup / administration of hardware, software and user accounts.

This role is primarily home-based, with a requirement to attend the office regularly to support service delivery. This will include suppor...