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IT Service Desk Analyst (Level 1) (Mississauga, ON)

The Central Group
Location 📍 mississauga, Canada
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

IT Service Desk Analyst (Level 1) (Mississauga, ON)

Central is a leading provider of performance‑driven marketing‑at‑retail solutions, specializing in packaging and point‑of‑purchase displays across North America. This role offers a collaborative, client‑focused work environment with excellent benefits and a supportive family culture.

If you embody integrity, teamwork, and passionate excellence, we are looking for a highly motivated individual to serve as the first point of contact for employees seeking IT support.

Essential Duties and Responsibilities

  • Act as the first point of contact for IT support providing remote or in‑person support
  • Troubleshoot and resolve hardware, software, and access issues for end users
  • Support Microsoft 365 applications (Teams, SharePoint, Outlook, Office)
  • Manage user accounts and permissions in Active Directory and related systems
  • Set ...

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Job Details

Employment Type
Full-time
📊
Category
IT & Technology
🏠
Work Arrangement
On-site
📍
Location
mississauga, Canada