Flexible Work, Better Balance
An established, highly regulated, customer-facing organisation operating across 30+ UK sites , online platforms, and hospitality services is looking for an IT Service & Digital Transformation Manager to take ownership of service stability and lead the next phase of digital and AI enablement.
This is a hands-on leadership role with real influence, sitting at the intersection of IT service management, people leadership, suppliers, and transformation delivery .
If you enjoy stabilising complex services while modernising how technology creates value, this role is designed for you.
This role has a 70/30 split between:
The organisation has started its AI journey, creating momentum but now needs a someone who can turn experimentation into operational value , with strong governance, real...