Flexible Work, Better Balance
JOB TITLE: IT Retail Business Partner
Location: Dubai, UAE
ABOUT THE ROLEWe are seeking a highly skilled and customer-focused IT Retail Business Partner with a deep understanding of retail boutique and e-commerce operations to join our dynamic team. In this role, you will be responsible for driving the CX roadmap, align on CRM systems and its development, and optimizing the customer experience across multiple touchpoints, including online stores, mobile apps, and physical retail locations. You will work closely with stakeholders to ensure seamless integration between our digital and in-store experiences, enhancing both operational efficiencies and customer satisfaction.
KEY RESPONSIBILITIES Product Strategy & Roadmap