We are currently seeking a Proximity Team Leader for a well-established international company operating in the luxury retail sector. The successful candidate will be responsible for coordinating IT support activities within their geographical area, ensuring high service standards, the successful delivery of IT projects, and the effective management of team resources.
This role serves as a key liaison between the business, central IT teams, and local stakeholders, with the objective of ensuring operational continuity, service excellence, and the successful adoption of technology solutions that support business needs.
ACTIVITIES
People Management
· Manages the team under his/her geographical perimeter
· Recruit, coach, set objectives and appraise
· Define and maintain an evolution plan for his team
· Organize the shifts in order to ensure the required coverage
· Maintain continuous relation with the Local HR department
· Organize the shifts in order to ensure t...