Position Overview
- Build working relationships across teams and functional lines to enhance work delivery, collaboration, and innovation.
- Effectively implement change management practices, processes, and procedures and ensure optimal understanding and acceptance.
- Continuously develop own expertise in terms of industry and subject matter, and apply it within a specialization.
- Manage teams within defined processes, set performance parameters, and provide technical coaching as required.
- Implement people resource planning aligned with delivery and performance objectives, budget, and in collaboration with specialized areas.
- Continuously monitor project and process turnaround times and quality standards, resolving issues to enhance client service delivery.
- Manage and advise on projects from start to finish, aligning with organizational methods and governance guidelines.
- Manage incidents and ensure delivery in alignment with organizational m...