Position Overview
We are looking for a mid‑senior IT Project Manager (5-8 years of experience) to join our EY Managed Services team. In this role, you will be responsible for managing and coordinating end‑to‑end service delivery projects and ongoing managed service engagements, ensuring operational excellence, client satisfaction, and continuous service improvement.
You will act as the main point of contact between internal teams and clients, managing scope, timelines, risks, and resources in a fast‑paced, service‑oriented and client‑focused environment. Key Responsibilities
Lead and manage IT Managed Services projects and service engagements from initiation through delivery and transition to steady‑state operations
Act as the primary liaison with clients, ensuring clear communication, expectation management, and high levels of customer satisfaction
Plan, monitor, and control project scope, schedule, budget, and quality, ensuring de...