Description
We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs.


Responsibilities:

• Monitor system performance, identify issues, and resolve network and system failures effectively.

• Troubleshoot and address complex inquiries or complaints related to IT operations.

• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.

• Create and manage user accounts for software and network applications across the organization.

• Deploy and configure new hardware and software technologies...