About the role

We now have the opportunity for an IT Operations Coordinator to join our Technology Department.

The role will be based at our new, additional, technology site in Alicante, Spain.

Backed by over 1,700 technologists worldwide based across our three key technology centres – our primary technology hub in Geneva (Switzerland), supported by Madrid (Spain), and Malmö (Sweden), and powered by one of Europe’s largest IoT platforms, we’re building something big, and we’re just getting started in Alicante.

The IT Operations team monitors and supports critical systems to ensure stability and minimize downtime. They handle alerts and incidents promptly, resolving issues whenever possible or escalating issues to the appropriate stakeholders, to restore services quickly and effectively. The team is essential for maintaining operational continuity and driving process improvements.

Your responsibilities will include:

• Coor...