Position Overview
Description We are looking for an experienced IT Manager/Director to oversee deployment operations and lead a dedicated field team in Jacksonville, Florida. This role is critical in establishing operational standards, managing technical assets, and ensuring the successful rollout and scaling of specialized hardware systems. The ideal candidate will bring strong leadership skills, technical expertise, and a commitment to documentation and process improvement.
Responsibilities:
• Lead the planning and execution of deployment rollouts, including an initial 19-unit wave and future scaling efforts.
• Develop and maintain configuration standards, comprehensive documentation, and quality control checklists for hardware systems.
• Oversee asset management practices, including tracking serial numbers, warranty details, deployment history, and lifecycle statuses.
• Supervise and guide the Senior Deployment Specialist and Tier 1/2 Support Technician to ensure team efficiency ...