Position Overview
Description
IT Operations Manager
Position Summary:
The IT Operations Manager is responsible for overseeing all technology operations across the organization. This role provides strategic leadership, ensures system reliability and security, and manages day-to-day IT operations. The IT Manager will lead internal IT staff, manage vendors, and ensure alignment between technology and business needs.
Duties and Responsibilities:
• Lead and manage the organization’s IT operations and strategy
• Oversee Microsoft 365 environment, including security, access, and configuration
• Manage IT staff, including support personnel and future hires
• Develop and enforce IT policies, procedures, and security standards
• Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring
• Manage vendor relationships (internet, phone systems, software providers)
• Over...