As a key member of the IT Operations team within one of the largest asset management firms, you will be responsible for delivering IT support to all end-users while ensuring seamless infrastructure management. Your role will involve performing daily server operations, system maintenance, and proactive monitoring to uphold system reliability. You will also work with Head of Operation to drive initiatives to optimize networking architectures and collaborate closely with cross‑functional teams and external vendors to drive projects from conception to delivery. In addition, you will have opportunities to leverage cutting‑edge technologies to enhance operational efficiency and maintain robust cybersecurity posture.

Principal Duties and Responsibilities

• End‑User & Desktop Support

  Provide technical support for desktops, laptops, printers, meeting facilities and mobile devices.

  Troubleshoot hardware/software issues and collaborate with vendors f...