Position Overview
Responsibilities - Suggest and support the procurement process for any new IT equipment.
- Deploying and enforcing security policies and procedures.
- Maintaining and administering computers, servers, and IT equipment.
- Provide IT technical support and resolve reported problems for colleagues.
- Assist with IT onboarding of new colleagues & offboarding of departing staff.
- IT Assets tracking, issuance, and Inventory management.
- Suggesting and implementing improvements in procedures and IT equipment.
- Management of Microsoft Office 365, Intune, and Entra ID for the Gulfa team.
- Management of the on-premises server environment.
- Support the ongoing/upcoming IT Projects to stick with agreed timelines & coordination, and follow-ups.
- IT supports during working & nonworking hours.
- Minimize the downtime during any upgrades and failures of hardware/software.
- Administration, Maintenance...