About Our Client

It is the first renewable power company designed to provide utility, commercial, and industrial customers with clean, dispatchable renewable energy solutions to help them successfully decarbonize. Operating across the and Asia Pacific, it specializes in designing, developing, and operating safe, reliable, large-scale hybrid renewable power projects that address the intermittent nature of renewable energy.

Job Description

● Define clear processes, workflows, and SLAs for ticket management.

● Help prepare the team for future scaling as company grows.

● Provide guidance and direction to IT staff, ensuring accountability and consistent delivery.

● Oversee day-to-day IT support, including Tier 1-2 service requests, incident management, and escalations.

● Manage IT asset lifecycle, onb...