Position Overview
Category: Information Technology Career Level: Entry Level Experience: 2 Years Required Qualification: Graduate Level Requires Traveling: No Salary: Salary Not disclosed Salary Type: Per Month Total Vacancies: 1 Skills monitor client cloud level technical support hardware software system patch management service antivirus technical procedures support voip network infrastructure
Key Responsibilities - Monitor and maintain client networks, servers, and cloud environments
- Provide Level 1–3 technical support (remote and onsite)
- Install, configure, and troubleshoot hardware and software
- Perform system updates, patch management, and backups
- Respond to service tickets within SLA guidelines
- Implement cybersecurity best practices (firewalls, antivirus, MFA)
- Document technical procedures and maintain accurate records
- Support VoIP systems and network infrastructure
Job Specification The ideal c...