Position Overview
We aren't looking for someone who just 'fixes computers.' We are looking for a Digital Transformation & AI Specialist. In this role, you will bridge the gap between essential IT infrastructure and next-generation digital transformation. You will start by mastering the core operations that keep our team moving, and then you will use AI and automation to make those very processes obsolete. We value potential over pedigree-we are looking for a 'curious, innovative and hands-on tinkerer' who wants to grow and become 'the master' with us. Key Responsibilities Modern Infrastructure & End-User Support The Front Line: Serve as the Tier 1 point of contact, diagnosing hardware, OS, and networking (VPN, Wi-Fi) issues.
Asset Lifecycle: Manage the deployment and 'wiping' of devices, maintaining a high-standard hardware inventory.
User Management: Handle the 'Joiner-Mover-Leaver' lifecycle by managing accounts in Google Workspace and other Cloud services.
System Health: Conduct regular main...