ABOUT SEGA

SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and development studios spanning the UK and Bulgaria. Known for quality and creativity above all else, our studios include Sports Interactive, Two Point Studios, Hardlight and Creative Assembly.

We help studios bring their creative vision to life from our publishing team based in London, working across Tech, Sales, Marketing, Finance, QA and more.

Working Model: On‑site (5‑days a week). Location: Albion Way, West Sussex, RH121JW. The role is based in Creative Assembly (Horsham). You will be the first line of technical assistance, keeping the studio shipping out great games and defending against phishing, dodgy downloads and compromised endpoints.

RESPONSIBILITIES

• Monitor and respond to incoming incidents and service requests in a timely manner across multiple channels including email, Microsoft Teams, the ser...