What is the job?
Support the IT function for the business and the wider business operations. This will involve managing IT services, security, systems architecture, and end-user support while preparing for the demands of a growing workforce.

What will you be doing?

• IT System Administration
  • Ongoing system management of Strategic IT platforms, including cloud and SaaS.
  • Administer and maintain Google Workspace, Microsoft 365 and collaboration tools (Slack, Dialpad VoIP) ensuring availability and performance for a growing user base
  • Manage software licensing across the business, including provisioning, reconciliation and renewals
• End-User & Systems Support
  • Perform support operations for a growing user base, ensuring high availability and performance.
  • Provide Level 1 & 2 technical support, resolving software, hardware, and network issues.
  • Operate and maintain robust incident management and ensure a...