INTRODUCTION

The Purchaser, CSU Lisbon, located in Oeiras on the outskirts of Lisbon, represents the westernmost footprint of the NCI Agency in Europe. The CSU currently faces the challenge of providing continuous IT support to the static STRIKFORNATO Headquarters and ensuring the successful upgrade and evolution of the NATO Lessons Learned Portal, hosted and maintained by ACT JALLC, as a key contribution to mission enablement.

In addition, CSU Lisbon is progressively extending its support to the NCI Academy, contributing to the establishment of a modern, state-of-the-art Information and Communications Systems training environment in Oeiras, and supporting the broader transformation objectives of the NCI Agency in the areas of IT and Education & Training.

OBJECTIVES

The objective of this role is to provide first- and second-level support for IT issues related to Windows client systems and to ensure the optimal perf...