Position Overview
Title: Help Desk Analyst
Classification: Non-Exempt
Reports To: Help Desk Manager
Pay scale: $24.00 - $27.00
The compensation range provided complies with state-specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other factors.
JOB DESCRIPTION
Position Summary:
Provides technical support to Vallarta Stores, Corporate, and Warehouse users for IT hardware and business applications. This role requires strong technical knowledge, effective communication skills, and a customer-focused mindset to diagnose issues and explain solutions clearly.
The goal is to deliver high-quality support that reinforces Vallarta Supermarkets’ core values and enhances the ove...