WHAT YOU WILL BE WORKING ON

Primary focus

This role plays a key part in maintaining a smooth and productive working environment by delivering Hardware and IT support services to Gameloft Hanoi employees. From managing hardware assets and supporting end users with technical issues to setting up workstations and improving support processes, you will help ensure the studio’s daily operations run efficiently and effectively.

What it means on a daily basis

Hardware service

•  Register and keep track of all devices borrowed by the production teams, ensuring that the borrowers keep, maintain, and give back the devices in accordance with the company regulations.
• Examine cellphone unit, observe the operation, install the testing program into it to test and update phones’ technical specs, specific issues, and solutions, drivers, tools into Technical...