Position Overview
Key Responsibilities:
Design and implement comprehensive IT governance frameworks aligned with industry standards
Develop IT policies, procedures, and standards across the organisation
Create governance metrics and key performance indicators (KPIs)
Ensure alignment between IT strategy and business objectives
Monitor compliance with IT-related regulations
Conduct IT risk assessments and develop mitigation strategies
Oversee IT audit activities and coordinate with internal/external auditors
Manage IT compliance reporting and documentation
Develop and monitor IT performance metrics and dashboards
Conduct IT service level agreement (SLA) reviews and assessments
Identify opportunities for IT process improvements and automation
Standardise IT service delivery processes across business units
Implement change management procedures fo...