Position Overview
Responsibilities and Duties
Hours:
Monday - Saturday (availability to cover 24x7) Interview Process:
2-stage process Car AllowanceSecurity Clearances Needed Key responsibilities: To repair diagnose and replace PC’s, Laptops, Printers, Servers and retail equipment and associated peripherals.Complete part movements (RMA generation & physical movement) in a timely and accurate manner, returning items as directed by the Branch within company guidelines.Assist other engineers in the delivery of service to our customers.Cover site roles where required due to planned or un-planned absenceAchieve KPI target of 5 visits / fix’s per day.Communicate with Call Administration and the Branch throughout the day to effectively manage all call details real time and gain full understanding of the customer’s SLA requirements.Utilise PDA to check and update a...