Job Description – IT Executive / Senior IT Executive

Position: IT Executive / Senior IT Executive
Department: Information Technology
Location: Cameron Highlands
Reports To: Finance Controller / Management

Job Summary

The IT Executive is responsible for managing the Company's day-to-day IT operations, including hardware, software, network infrastructure, system support, troubleshooting, user support, and IT security. The role will provide technical support across all business units and ensure the smooth operation of ERP systems, warehouse management systems, F&B POS systems, and other business applications.

Key Responsibilities

IT Operations & Technical Support

Provide first-level and second-level technical support to all users across the Company.

Diagnose and resolve hardware, software, network, printer, email, and system-related issues.

Install, configure, maintain...