Application Support & IT Systems Deliver first-level support for clinical and internal systems, including troubleshooting, issue logging, and escalation Support system change requests, testing activities, and minor system enhancements Assist with system integrations, upgrades, and user access administration Perform data extraction, generate reports, and conduct basic data analysis Maintain IT hardware, systems, and related documentation Operations & Coordination Provide support for daily departmental operations and service workflows Assist users in resolving system and process-related issues efficiently Coordinate with internal teams and external vendors on system-related matters Support procurement processes, asset tracking, and basic budgeting activities Projects & Improvement Contribute to IT projects and system implementation initiatives Assist in KPI monitoring, tracking, and reporting Maintain and update standard operating procedures (SOPs) and documentation Participate in audit ...