A Global Asset Management firm is seeking an IT Engineer Support Analyst to cover 1st/2nd line support. About the job A global asset management firm operating in the worlds main financial markets. Key responsibilities: Interact with the global IT team assisting them in daily operational tasks for all IT infrastructure; Use a ticket system daily for tracking time and updating management on tasks being completed; Setting up video conferencing calls for Directors and employees; Relationship with external service providers; Experience with Gmail, Google profiles and also integrating Gmail to Microsoft Outlook; Requirements Skills required: Bachelor of Computer Science (or related), or equivalent of 3-5 years experience as IT Support Engineer Analyst; Proactive and Resilient profile to understand, think and solve user issues quickly; Good level of technical troubleshooting skills; Good verbal communication skills will be essential; Excellent written skills for communication with s...