Utilize your technical expertise as an IT Deskside Consultant with Long View, supporting clients on-site in Edmonton. This role offers hands-on experiences, troubleshooting, and client support.
Long View is seeking a proactive consultant to enhance end-user experiences while managing diverse devices. With a minimum of three years in IT support, you will diagnose incidents, configure new equipment, and ensure client satisfaction across various locations in Edmonton.
Key Responsibilities:
• Troubleshoot application and operating system incidents
• Configure laptops, desktops, and print devices timely
• Participate in hardware/software reviews and recommendations
• Maintain documentation of all support procedures
• Travel to client sites as required
Requirements:
• 3+ years of IT support in Microsoft environments
• Proficient in troubleshooting Windows/Linux/Mac OS
• Strong communication skills and issue identification abilities
• Valid driver’s license...